One of our Customer Service Representatives will respond with more information as soon as possible. We are open Monday — Friday, 8am to 5pm CST.
Please note the following:
Not all order changes can be accommodated once an order is placed. Some order change requests may require canceling your order, to be replaced on flyer.radioflyer.com
Changing a shipping address may result in a new order total, based on the applicable shipping costs and sales tax. Customer Service will provide the updated total for you.
If you recently purchased your Radio Flyer product in the USA or Canada, please fill out the information below to order parts that have been received defective or were not included with your Radio Flyer product. If your product is out of warranty and you need to purchase replacement parts, please visit our replacement part website.
Warranty Replacement Part Form
Contact Information
Product Information
Did you register your product?
The MD Code is found on the warning label on the product
Parts Needed
Part #s can be found on the product instruction sheets.
Your warranty has expired.
Parts are available for purchase here. Please search by product type & model number to locate the parts you need. You can call us at (800) 621-7613 for further assistance.
Replacement Parts
You can check the status of your radioflyer.com order by heading over to Order Tracking. No account is required.
Media Inquiry Form
Please note the redemption codes distributed through the Tesla Referral Program expired on June 30th, 2019. Please contact referralprogram@tesla.com with any questions.
Thank you for your interest in the Radio Flyer Testing Families Program! Participants in this program will be able to give direct feedback by submitting unbiased reviews online and participating in brief phone interviews with our Product Development team. All of the products are sent out at no charge and the participating family is able to keep the product once the testing has been completed. Participants can decline the testing opportunity if the product is not a good fit for his/her family. Participants must reside within the United States.
To be considered for this program, please complete the form below. At this time we do not have any current testing opportunities, but we will keep your information on file and contact you when a testing opportunity arises that fits your family.
Child Information
Phone: 1-800-621-7613 or +1-773-797-9125 Mail: 6515 W Grand Ave | Chicago, IL | 60707
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Contact Us
Mon - Fri 8am to 5pm CST
1.800.621.7613
Email Us
custserv@radioflyer.com